Terms & Conditions

Welcome to the Swift Digitizers website. By accessing and using this site, you agree to abide by the following terms and conditions. If you do not accept these terms, please refrain from using our website. Swift Digitizers reserves the right to modify these terms at any time, and it is your responsibility to review them periodically.

Design Copyright Responsibility

As a customer, you are responsible for ensuring that any designs, instructions, or artwork you submit do not infringe upon the copyrights or trademarks of others. While we strive to adhere to provided branding guidelines (and encourage you to share them with us in advance), the nature of embroidery design may limit our ability to match certain specifications precisely.

Site Modifications

All content on this website is subject to change without prior notice.

Limitation of Liability

Swift Digitizers endeavors to deliver accurate and timely orders. However, the final responsibility lies with the buyer. Swift Digitizers shall not be held liable for any consequential damages resulting from delays or inaccuracies.

Website Content Copyright

All materials on this website, including text, designs, layouts, photographs, and graphics, are owned by or licensed to Swift Digitizers. Unauthorized reproduction of any part of this content is prohibited.

Disclaimer

The information and materials provided on this website, including text, graphics, links, products, and services, are offered on an "as is" and "as available" basis. Swift Digitizers does not guarantee that the site or its contents will be complete, accurate, uninterrupted, secure, or error-free, nor that the site or its servers are free of viruses.

Payment Terms

Customers will be billed after the completion and delivery of their orders. Billing will be based on the quoted price or, if no quote was requested, according to the stitch count or pricing listed on our website. Special pricing may be available for bulk orders. We accept payments via Visa, MasterCard, American Express, Discover Card, and PayPal.

Refund Policy

We aim to get it right the first time. If you're not satisfied with the result, we request an opportunity to make revisions. If we cannot resolve the design to your satisfaction, you are entitled to a refund. Swift Digitizers offers a 3-day money-back guarantee if the customer is not satisfied.

Order Cancellation

Swift Digitizers reserves the right to cancel any order at any time. We also reserve the right to refuse material deemed inappropriate or offensive (e.g., discriminatory, defamatory, libelous, obscene) at our discretion.

Shipping

Most orders placed with Swift Digitizers will be delivered via email or uploaded to our website. If physical delivery is requested, we will use air or ground courier services, and the delivery charges will be added to the customer's bill.